JIRA Services
Jira Services, now known as Jira Service Management, is a powerful tool designed to help teams deliver exceptional service experiences. It’s built on the Jira platform, leveraging its core strengths in issue tracking and project management to streamline service delivery across various departments.
JIRA INITIATION
Account Set-up
Define User Management
Setup Jira Projects
Implementation of Workflows and Schemes
Setup Documentation using Project pages
Demo session to the users
Jira VAULT
Requirement Analysis
Define User Management
Implementation of Workflows and Schemes
Setup Documentation using Project pages
Demo session to the users
Jira PMO
Requirement Analysis for Security and Permissions
Advanced privacy and security setup
Role based user access control implementation (RBAC)
Implementation of Issue security Schemes
Demo session to the users
Our Expertise
Creating and managing projects, configuring workflows, defining issue types and fields. Setting up permissions and user roles for optimal project access control.
Implementing agile methodologies like Scrum and Kanban within JIRA.Configuring service desks, managing customer requests, and implementing SLAs.
Leveraging automation rules to streamline service delivery processes.
01. Project Administration
Creating and managing projects, configuring workflows, defining issue types and fields.Setting up permissions and user roles for optimal project access control.
Implementing agile methodologies like Scrum and Kanban within JIRA.
02. Issue Tracking & Management
Creating, assigning, and tracking issues effectively.Utilizing JIRA’s search functionality (JQL) to efficiently find and filter issues.
Utilizing custom fields and workflows to tailor issue tracking to specific needs.
03. Reporting & Analytics
Generating reports on project progress, team velocity, and key performance indicators.Creating dashboards to visualize project data and identify trends.
Latest Case Studies
JIRA is a powerful software tool developed by Atlassian that serves as a hub for issue tracking, project management, and agile software development.
Issue Tracking
Project Management
Agile Development
Collaboration
Integration
Beginner
Advanced
Professional
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